We offer flat-rate standard shipping at $10, complimentary on orders over $250. Express shipping is available for $15, with complimentary express on orders over $350.

All orders are sent via Australia Post, and you’ll receive a tracking number once your piece has left the House.

Please see our Shipping page for more details.

Orders are typically dispatched within 1–2 business days. During peak periods or sale events, dispatch times may be slightly extended. If your order is time-sensitive, please contact the House and we’ll do our best to assist.

Delivery times depend on your chosen shipping method at checkout. Standard shipping typically takes 4–8 business days after dispatch, while express shipping usually arrives within 2–4 business days. Once your order leaves the House, delivery is handled by the courier, and we cannot guarantee exact arrival dates. You’ll receive a tracking number so you can follow your piece on its journey.

Currently, we ship to Australia only. However, we are working hard to bring Casa Deus to the world.

We accept returns within 14 days of the delivery date. Please see our Returns & Exchanges page for more details.

Use a soft cloth to gently polish silver or gold vermeil. Avoid abrasive cleaners or harsh chemicals to keep the finish enduring.

We recommend storing each piece on its own, in an airtight box or small bag.

Visit our Jewellery Care page for more details.

You certainly can, however to prolong the life of your jewellery, we recommend removing it before swimming, showering, or dipping in the ocean. We also recommend against allowing lotions or perfumes to touch their surface. Treat your piece gently, and it’ll remain as enduring as the story it carries.

We recommend checking our Find Your Size guide before ordering to ensure the perfect fit.

You can find all the info here in our Materials & Craftsmanship page.

All Casa Deus pieces are hand-crafted in small batches to ensure precision, quality, and minimal waste. Each piece takes time and care to bring to life, so stock is intentionally limited. This approach allows us to focus on craftsmanship, sustainability, and the story behind every piece, rather than mass production.

Gold vermeil is a thick layer of gold plated over sterling silver. At Casa Deus, all our pieces are coated with at least 2.5 microns of 18k gold, while our rings are plated slightly thicker at 3.5 microns, ensuring durability and lasting beauty.

Currently, since gold plating is a precisely calculated solution: no. However, we are actively working on bringing this to the same environmental standard as our silver. We’d like to note that when solid gold pieces arrives at Casa Deus, these will be cast from 100% recycled gold.

We are working on dipping all of our men’s silver in a nice thick coating of gold. For our consideration, let us know which piece you’d love to see in 18 karat gold vermeil via our contact email house@casadeus.com.au.

We are working on offering our pieces in both silver and gold vermeil. For our consideration, let us know which piece you’d love to see in sterling silver via our contact email - house@casadeus.com.au.

For now, we do not offer this service. This is soon to come.

• We do offer gift wrapping - once you’ve placed your order, send us a quick email at house@casadeus.com.au and we will do this free of charge. 
  
• For now, we do not offer gift cards - you may just have to surprise someone with an actual piece!
  

Every piece you purchase comes with a 6-month guarantee covering manufacturing faults like loose settings, faulty clasps, or poor soldering. Visit our Warranty page for more details.

We do and we’d be happy for you to visit our showroom at 9/90 Markeri St, Mermaid Waters, QLD 4218 when we open from mid-december. As it is a showroom, know that stock is limited.

At Casa Deus, we design our jewellery with care for both people and the planet. All pieces are hand-crafted in small batches from recycled sterling silver and gold vermeil, designed to last and move with you over time. While some materials, like gold plating, are still in transition, we are committed to continually improving our environmental standards and practices. This is a promise from the House: to keep evolving, learning, and creating jewellery that honors both story and sustainability.

All jewellery is designed in Australia then hand-crafted in small batches.

The precious silver is recycled from medical X-ray film grain from Singapore, and also recycled from our RJC-certified (Responsible Jewellery Council) friends in Thailand. This certified trust ensures that your jewellery does not carry the tarnish of violating human rights, environmental standards, ethical mining practices, or truthful product disclosure. They also operate with International Renewable Energy Certificates (I-RECs) - which have reduced their carbon dioxide emissions by 68 tonnes per year - whilst our friends in Bali actually collect their leftover silver sprues and refine them back into fine silver. This internal recycling system removes impurities and unwanted trace metals, ensuring each casting tree is sustainably made with a purity over the regular 92.5%. 

Yes. We work closely with trusted manufacturing partners who have committed to fair and ethical labour practices. We’ve visited our crafting facility in person, ensuring safe, respectful conditions for everyone involved in bringing our jewellery to life. Every piece carries not just story and design, but the integrity of the hands that made it.

Yes. Our packaging is recyclable or compostable, reflecting our commitment to sustainability. For the materials we receive from our manufacturers, international shipments arrive in compostable, eco-friendly packaging, flown using DHL’s GoGreen SAF (sustainable aviation fuel). Every step, from creation to delivery, is designed to honor both the story of your jewellery and the planet it comes from.